Terms of sale

1. Scope

These terms apply to all orders placed in this online shop. The contract language is English. The contract partner is ELECTRIC LOTUS s.r.o., Říční 456/10, 118 00 Praha 1, Czech Republic (IČO 23422211, VAT CZ23422211).

2. Intended use

All products are research chemicals supplied for laboratory research purposes only. They are not medicines, supplements, foods or cosmetics, they are not intended for human or veterinary use, and no claims are made about any effect in humans or animals. By ordering you confirm that you are at least 18 years old, that you purchase for research purposes, and that you have checked the legal status of the ordered compounds in your country. We reserve the right to refuse orders where this cannot be assumed.

3. Conclusion of contract

The presentation of products in the shop is an invitation to order. By clicking the order button you submit a binding offer. The contract is concluded when we accept the order by confirming dispatch. The automatic order confirmation email is not an acceptance.

4. Prices and payment

All prices are in euro and include the applicable VAT. Shipping costs are shown at checkout before the order is placed. Payment is due with the order using the payment methods offered at checkout. Volume discounts are applied automatically in the cart and cannot be combined with other product discounts.

5. Delivery

Delivery takes place to the address given in the order. Delivery times and shipping costs are described on the shipping page. If a product is not available after the order was placed, we inform you immediately and refund any payment made.

6. Retention of title

The goods remain our property until full payment has been received.

7. Withdrawal and returns

Consumers have the statutory right of withdrawal described on the returns page. Opened or reconstituted vials are excluded from return for safety and hygiene reasons.

8. Warranty

Statutory warranty rights apply. Products are warranted to conform to the specification stated on the product page at the time of delivery, provided they are stored as described. Certificates of analysis for documented batches are available on request.

9. Liability

We are liable without limitation for intent, gross negligence and injury to life, body or health. For slight negligence we are liable only for the breach of essential contractual duties and limited to the typical, foreseeable damage. Any use of the products outside laboratory research is at the sole risk of the buyer.

10. Data protection

Personal data is processed as described in the privacy policy.

11. Dispute resolution

The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Final provisions

The law of the Czech Republic applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection rules of the country in which a consumer has their habitual residence remain unaffected. Should any provision be invalid, the remaining provisions remain in force.